Owns end-to-end delivery of interpretation and translation projects, ensuring quality, deadlines,
and client satisfaction.
• Manage incoming client requests
• Assign interpreters/translators
• Track schedules & deadlines
• Coordinate with clients & vendors
• Handle rescheduling and emergencies
• Ensure SLA & quality compliance
• Prepare completed projects for billing
• Project management experience (LSP preferred)
• Strong coordination skills
• Calm under pressure
• Excellent communication
• Fluent English
• System uptime
• Lead response time
• Workflow efficiency
